Effective Date: 05/03/2026

At Ben Gadgets (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website (bengadgets.com.ng), purchase our products, or interact with us both online and at our physical store(s) in Nigeria.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy, which is designed to comply with the Nigerian Data Protection Regulation (NDPR) and other applicable laws.

1. Information We Collect

We collect information to provide you with a smooth, efficient, and customized shopping experience. This includes:

Personal Identification Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect your name, email address, phone number, shipping address, and billing address.
Payment Information: For online purchases, your payment details (such as card information) are processed securely by our third-party payment gateways. We do not store your full credit/debit card details on our servers.
In-Store Purchases: If you shop at our physical locations, we may collect your name, phone number, and email address for digital receipts, warranty registrations, or loyalty programs.
Technical Data: When you visit bengadgets.com.ng, we automatically collect your IP address, browser type, device type, and details about how you navigate our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Transactions: To deliver the devices, accessories, and gadgets you ordered, and to send you order confirmations and tracking updates.
To Improve Customer Service: Your information helps us respond more effectively to your customer support requests, warranty claims, and inquiries.
To Personalize Your Experience: To understand how our customers use our services and to tailor our website content and product offerings.
To Send Periodic Emails: We may use your email address to send you information and updates pertaining to your order, as well as occasional company news, updates, promotions, or related product information. (You can unsubscribe from marketing emails at any time).

3. How We Share Your Information

We do not sell, trade, or rent your personal information to outside parties. We only share your data with trusted third parties who assist us in operating our business, including:

Service Providers: Logistics and delivery partners (to ship your gadgets) and secure payment processors (to handle your transactions).
Legal Compliance: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data transmitted between your browser and our servers. Access to your personal data is restricted to authorized personnel only.

5. Cookies and Tracking

Our website uses “cookies” to enhance your shopping experience. Cookies are small files transferred to your device that enable our site’s systems to recognize your browser, remember your shopping cart items, and understand your preferences based on previous or current site activity. You can choose to turn off all cookies through your browser settings, but some features of the site may not function properly.

6. Your Data Protection Rights

Under Nigerian data protection laws, you have the right to:

Request access to the personal data we hold about you.
Request that we correct any inaccurate or incomplete data.
Request the deletion of your personal data, subject to certain legal exceptions (e.g., retaining data for warranty or tax purposes).
Withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: [email protected]
Phone: 09032036006
Store Address: 6 Ola Ayeni Street, Computer Village, Ikeja, Lagos, Nigeria
Website: bengadgets.com.ng